Legal Information

Last Updated: January 1, 2026

Information We Collect

When you use Gut Health Labs services, we may collect:

• Contact Information: Name, email address, shipping address, phone number
• Order Information: Test orders, payment details, order history
• Sample Data: Microbiome test results and associated analysis
• Health Information: Symptoms, dietary habits, lifestyle factors (voluntary, for context)
• Usage Data: Pages visited, time spent, referring sites (via standard web analytics)

How We Use Your Information

We use collected information to:

• Process and fulfill your test orders
• Analyze samples and generate test results
• Provide personalized insights and recommendations
• Deliver customer support and consultation services
• Improve our testing services and website experience
• Communicate updates about your orders and microbiome research

Data Protection

We protect your information by:

• Using secure, encrypted connections (HTTPS) for all data transmission
• Complying with HIPAA and GDPR data protection standards
• Storing data with secure, certified cloud providers
• De-identifying sample data for research purposes
• Limiting access to personal and health information to authorized personnel only
• Never selling or sharing your personal or health data with third parties without consent

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of communications at any time
• Ask questions about our data practices

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Analytics

We may use cookies and analytics tools to understand how visitors use our website. You can control cookie settings through your browser.

Changes to Privacy Policy

We may update this privacy policy periodically. Significant changes will be communicated via website notice or email to registered users.

Service Limitations

While we strive for excellence in all our services, Gut Health Labs and its operators, contributors, and partners limit liability for:

• Service interruptions, shipping delays, or technical issues beyond our control
• Loss of data or privacy breaches beyond our reasonable control
• Issues caused by third-party laboratories, shipping providers, or payment processors

Third-Party Services

We may use third-party laboratories, shipping providers, or payment processors. We are not responsible for errors, delays, or issues caused by these third parties.

Maximum Liability

To the fullest extent permitted by law, our maximum liability for any claims related to our services shall not exceed the amount you paid for the specific service in question.